Privacy & Data Protection Statement

Last updated: August 2026

Your privacy is important to The Shift Space. This statement explains how personal information is collected, used and protected when you visit this website, contact The Shift Space or request or download resources.

Personal information is handled in accordance with applicable UK data protection legislation, including the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

Who Is Responsible for Your Information?

The Shift Space is responsible for the personal information collected through this website.

If you have any questions about how your information is used, or wish to exercise your data protection rights, you can make contact using the details provided on this website.

What Information We Collect

Depending on how you use the website, we may collect:

• Your name and email address

• Information you provide when making an enquiry or contacting The Shift Space

• Information required to provide or deliver a requested resource

• Any other information you choose to provide when contacting The Shift Space

• Limited technical information generated through your use of the website, where applicable

Please avoid including sensitive personal or confidential information in general website enquiries unless it is necessary.

How Your Information Is Used

Personal information may be used to:

• Respond to enquiries or correspondence

• Provide information or resources you have requested

• Administer and operate The Shift Space website and its resources

• Maintain appropriate administrative records

• Meet applicable legal or regulatory requirements

The Shift Space no longer provides individual therapeutic or counselling services. Information submitted through this website is therefore not collected for the purpose of providing individual therapeutic support.

Lawful Basis for Using Your Information

Personal information will only be used where there is an appropriate lawful basis under UK data protection law.

Depending on the circumstances, this may include:

• Legitimate interests — where information is reasonably necessary to respond to an enquiry or administer and operate The Shift Space, provided those interests do not override your rights and interests.

• Consent — where you have actively agreed to a particular use of your information.

• Legal obligation — where information needs to be processed or retained to comply with the law.

Where processing is based on consent, you may withdraw that consent at any time.

Sharing Your Information

Your personal information is not sold or shared with other organisations for their own marketing purposes.

Information may be processed by trusted service providers where this is necessary to operate and maintain the website or provide its functions. These providers should only process information as necessary to provide the relevant service.

Information may also be disclosed where required by law.

How Your Information Is Stored

Reasonable organisational and technical measures are used to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

Some website functions or service providers may process or store information outside the UK. Where this occurs, appropriate data protection arrangements and safeguards will apply where required.

How Long We Keep Your Information

Personal information is retained only for as long as reasonably necessary for the purpose for which it was collected, including any applicable legal or administrative requirements.

Information that is no longer required will be securely deleted or disposed of where appropriate.

Your Data Protection Rights

Depending on the circumstances, UK data protection law may give you rights relating to your personal information, including the right to:

• Request access to personal information held about you

• Request correction of inaccurate or incomplete information

• Request deletion of your information in certain circumstances

• Request restriction of how your information is used in certain circumstances

• Object to certain uses of your information

• Request transfer of your information where the right to data portability applies

• Withdraw consent at any time where consent is the basis for processing

You can exercise your rights by contacting The Shift Space using the contact details provided on this website.

You also have the right to raise a concern about the handling of your personal information with the UK Information Commissioner's Office (ICO).

Cookies & Website Services

This website may use cookies and similar technologies that are necessary for the website to function or that help understand how the website is used.

Where consent is required for non-essential cookies or similar technologies, you will be given an appropriate choice through the website's cookie settings or consent mechanism.

Further information about cookies used by this website may be available through the website's cookie settings or cookie notice.

Changes to This Statement

This Privacy & Data Protection Statement may be updated from time to time to reflect changes to The Shift Space, the website, applicable legal requirements or the way personal information is used.

Any updated version will be published on this page with a revised update date.