Accessing Your Resources
We’ve recently simplified how our resources are delivered to make downloading quicker and easier.
All guides are now available through a secure checkout, with instant access provided after purchase or download.
You may notice that the checkout process asks for some basic information, including your address. This is a standard requirement of the Squarespace payment system and is used for:
Payment processing
Fraud prevention
Legal invoicing compliance
No physical items will ever be shipped, and your information is never used for marketing without your consent.
This process helps keep transactions secure while allowing us to continue providing high-quality digital resources in a safe and professional way.
When you choose to purchase a resource, you’re also supporting the ongoing creation of accessible therapeutic materials for those who may benefit from them.
If you have any questions about access or privacy, please see our FAQs below.
Frequently Asked Questions
-
The resources are designed for adults interested in reflection, emotional wellbeing, and personal growth. They are suitable for general self-development but may not be appropriate for individuals currently experiencing acute distress or trauma without professional support.
-
You’re encouraged to pause and move at a pace that feels emotionally safe. If a resource brings up difficult feelings, consider seeking support from a qualified mental health professional or trusted support network.
-
Resources are delivered as instant digital downloads after checkout. You’ll receive access immediately so you can start using them right away.
-
Squarespace requires billing details as part of secure payment processing, fraud prevention, and legal invoicing compliance. No physical products are shipped, and your information is not used for marketing without consent.
-
Yes. Your personal information is handled securely and used only for processing purchases and delivering resources. Privacy and confidentiality are taken seriously.
-
Resources are licensed for personal use only. If you’d like to share them with others, please direct them to the website so they can access their own copy.
-
No. This hub provides educational self-help resources and reflections. It is not a replacement for therapy, crisis support, or personalised mental health care. If you need immediate or specialist support, please contact a qualified professional or local services.
-
No. The hub offers educational content and self-guided resources. It does not replace counselling or crisis support. If you feel you need personalised care, counselling may be more appropriate.
-
Yes. Professional online counselling sessions are available separately from the resource hub. Counselling is a structured therapeutic service and is arranged directly, not through the website store. If you’re interested in working together, please visit the counselling page or get in touch to discuss availability.
-
The downloadable resources are educational self-help tools designed for independent reflection and learning. Counselling is a professional therapeutic service that provides personalised support. The two are separate and serve different purposes.
-
If you’re experiencing ongoing distress, feeling overwhelmed, or struggling to cope day-to-day, working with a qualified professional may provide more appropriate support than self-guided material alone. The resources are designed to complement wellbeing, not replace therapy.
Have Questions?
We'll review your message and get back to you as quickly as possible, normally within 48 hours, Monday to Friday.

